Contact · Real humans

Talk to someone who's actually used this.

Bring a real question and the shape of your warehouse. We'll show how Arcus is designed to answer it, what is ready today, and what would need onboarding work before production use.

Book a demo · 30 min

Tell us a little about your setup.

We'll route your note to a product or solutions owner and reply with next steps for a demo, pilot, or security review.

v1 supports warehouse-first pilots. SaaS data should already land in one of these warehouses.

We reply within 24 hours. No spam, no sales sequences.

Pick the right door

Different things go to different inboxes.

For customers

Product support

Bug reports, "is this a bug?" questions, account issues, plan changes. Within-app chat is fastest.

support@usearcus.ai →
For prospects

Sales & solutions

Pricing, procurement, security questionnaires, MSAs, and "could Arcus handle X?" — written replies on request.

sales@usearcus.ai →
For builders

Partnerships & API

Integration partnerships, agency programs, API early access. We're picky but we read every note.

partners@usearcus.ai →
For everyone else

Press & etc.

Press, podcast invites, conference talks, brand collabs, the occasional "just wanted to say hi." We read these too.

hi@usearcus.ai →
For security folk

Vulnerability reports

If you found something, please tell us. The security page has the current reporting path.

security@usearcus.ai →
For applicants

Careers & recruiting

We're not actively hiring right now. Leave your details and we'll reach out when roles open.

Join the interest list →
For data teams

Data & BAA

Data residency, BAA requests, custom retention, and private deployment questions go through review.

trust@usearcus.ai →
For investors

Investor updates

We send quarterly updates and reply to qualified inbound. We're not raising right now.

ir@usearcus.ai →
Where we work
Remote-first
Product, engineering, and customer work
We meet prospects and customers by calendar link after an email introduction.
Security review
Written packet first
Send questionnaires and packet requests to security@usearcus.ai.
Customers
Workspace support
Existing users should sign in and use in-app support when available.